Yesterday, as you will remember, I told of moving into the current age of streaming with a DVR, Prime Video, Netflix Streaming and so forth. So, yippie and all that, yes? Well, no.
This morning I went into Netflix to print my queue before it goes away, as I moved from the DVD to the streaming plan, and then looked up some of the movies on streaming. None of the first 25 movies on the queue are available for streaming! Nor were the next fifty! All are DVD plan only! What the…?
I figured I’d flip on the TV and see what the full line of streaming shows was. When I fired up Netflix, I got a message from Xfinity (Comcast) saying Netflix streaming is included in my account, and all I had to do was set up a new – not my DVD – account. Wait, I already have streaming on my Netflix account. I don’t want two accounts! We called both Netflix, and after they couldn’t fix it because Comcast had put Netflix into a “package” which they do not support, we called Comcast who basically told us that’s just the way it is.
There wasn’t a lot on the streaming plan we wanted to see, but we DID want to see those movies. So this morning I went into Netflix (using the computer, of course) and cancelled the streaming account and reinstated the DVD account. Back to physical disks, no streaming. We do still get Amazon Prime and On Demand from Comcast, but of the three sources we’re already one down.
Nothing is ever easy, is it?